INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What materials are used in your canvases?

We use high-quality, eco-friendly 290gr/m2 polyester canvas fabrics and fade-resistant inks to ensure that every piece remains vibrant and durable. Each canvas is carefully selected for its ability to enhance the design and bring long-lasting beauty to your space.

Are the canvases ready to hang?

Yes, all of our canvases come fully assembled and ready to hang. Each canvas is hand-stretched over a sturdy pine wood frame and includes a hanger for easy installation.

Do you offer custom frames?

We don’t offer custom framing, but we have a carefully curated selection of high-quality floating frames that are designed to perfectly complement our canvases. These frames are available in a variety of finishes and add a modern touch to any artwork.

How long will it take to receive my order?

Our standard shipping time is between 4 to 6 business days for most orders. Once your order has been processed, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

Do you ship internationally, and are there additional fees for non-EU orders?

Yes, we offer international shipping to a wide range of countries. Please note that orders shipped outside the European Union may be subject to additional customs duties, taxes, or fees upon delivery, depending on your country’s regulations. These fees are the responsibility of the customer.

Can I return a canvas if I'm not satisfied?

We want you to love your purchase! If you are not completely satisfied, you can return your canvas within 30 days of receiving it. The artwork must be in its original condition. Please contact our customer service team for further details on how to initiate a return.

What if my canvas arrives damaged?

In the rare case that your canvas arrives damaged, please contact us immediately. We will replace the damaged piece at no extra cost. Simply provide us with photos of the damage, and we’ll take care of the rest.

Do you offer custom sizes or designs?

At the moment, we don’t offer custom sizes or designs. However, we are always expanding our collection, and we encourage you to browse through our wide range of styles and sizes to find the perfect fit for your space.

How do I care for my canvas?

Our canvases are designed to be low maintenance. To keep your artwork looking its best, simply dust it regularly with a soft, dry cloth. Avoid hanging the canvas in direct sunlight or in areas with high humidity.

Can I order a canvas as a gift?

Absolutely! Our canvases make for wonderful gifts. During checkout, you can provide the recipient’s address, and we’ll ship it directly to them. If you’d like, you can also include a personalized message with your order.

INFORMATION ABOUT US

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